Quality Products at Great Prices

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Shipping & Returns

Shipping: 

MetalPlateSource currently serves only the United States.

MetalPlateSource reserves the right to choose shipping method to offer the best solution to your shipping needs.

MetalPlateSource shows UPS rates.

SHIPPING METHODS ARE:

  • UPS is our prime method of shipping. A calculator will show the estimated shipping cost to your zip code.
  • Certain items may require special packing to protect the item during shipping. This is true of large thin pieces or precision ground items. We will inform you of the cost of  these services prior to processing your order.
  • FREIGHT: Orders over 250 pounds will generally ship more economically by freight than by UPS. Some items are too large or heavy for UPS and will require freight. Those charges will be determined by your delivery conditions and material handling ability and location.

Order processing: 

Orders will usually be processed within seven working days from receipt of payment, frequently sooner, especially if all items are the same thickness. We typically cut all of our orders for a given plate thickness and grade before loading the next plate. This is the most efficient way to do this and helps us keep your cost to the minimum.

Low Order Fee:

As a large production processor we are unable to process small orders economically. We therefore must charge a low order fee of $100 on all orders less than $129.

Returns /Cancellations:

We guarantee that our products will be as ordered. If they are not we will replace them. Please be aware of the standard cutting tolerances specified and order your parts accordingly. 

Since all items are made specifically for you we cannot accept returns. If Metalplatesource determines that an item can be resold it may elect solely at its option to accept a return, but purchaser shall pay actual shipping costs both ways.

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